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Operational Intelligence

Cascade

Automated decision-flows for fragmented operational processes.

About the Project

Agentic workflows for email- and ticket-driven operations.

Technical Overview

Data Sources

  • Emails
  • Tickets
  • Chat logs
  • Workflow text

ML / NLP Stack

  • Retrieval
  • Agentic reasoning
  • State modelling

Key Challenges

  • Fragmented context
  • Ambiguous state transitions

Interested in this solution?

Let's discuss how we can adapt this approach for your business.

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